This privacy policy explains how Linguistic Nexus handles personal data for website visitors, course enquiries, and related service requests. It is written to help you understand what we collect, why we use it, and how you can exercise your rights.
This introduction summarizes the subjects addressed in the policy and points to related internal guidance.
You may have rights to know what we hold, correct inaccurate information, request deletion in some cases, object to certain processing, and ask for restriction where the law allows it. These rights are not always absolute, and we may need to retain some information to comply with legal obligations or defend legitimate claims.
To protect privacy, we may need to confirm that a request comes from the person concerned or from an authorised representative. Once verified, we will review the request and respond within the timeframe required by applicable law, unless an exception applies.
Retention depends on the type of data and the reason it was collected. Enquiry records are kept for the period needed to respond and manage follow-up. If you enrol, records linked to the course relationship are kept for the time needed to administer the service and meet legal or accounting obligations. When data is no longer needed, it is deleted or anonymised where appropriate.
If we make material changes, we will update the policy text on the website and use a reasonable method to draw attention to the revision when appropriate. The date of the latest version should be checked before you submit a new request.
Privacy data overview
Depending on how you use the site, we may process your name, email address, phone number if you provide it, inquiry message, learning goals, and level or schedule preferences. We also process limited technical data such as server request metadata and browser or device information to keep the site secure and deliver it properly.
We receive personal data when you submit a contact form, send an email, call us, or use another request channel. Technical data is collected automatically when you visit the website or interact with its pages and forms.
Confirmed cookie uses are limited to essential site operation and privacy preferences. We do not confirm analytics or marketing cookies as active on this site. Any cookie that is not necessary for operation should be treated as inactive unless clearly stated otherwise in a future update.
We use cookies only for essential site operation and to remember privacy preferences. You can control cookies through your browser settings, and you may also clear stored preferences from your device. If cookies are disabled, some site functions may not work as intended.
We use personal data to answer course enquiries, arrange level screening, match groups and timetables, confirm course terms, manage enrolment, and support scheduled lessons and progress review. We also use data to operate the website, maintain security, and handle technical delivery. Where needed, we may use contact details to follow up on a request or to communicate about the service relationship.
We may share limited data with service providers that support contact handling, technical delivery, or website security. Any such recipient should process the data only for the assigned task and under appropriate confidentiality and security obligations. We do not state that analytics or marketing partners are active unless confirmed in this policy.
We may disclose personal data if required by law, court order, or a lawful request from a public authority. We may also share information where needed to establish, exercise, or defend legal claims, or to protect the security and integrity of the website and our records.
Where GDPR applies, we process personal data on a lawful basis appropriate to the purpose, such as responding to enquiries, managing enrolment, maintaining security, and supporting service delivery. We keep processing limited to what is relevant and necessary for those purposes.
Where available, GDPR rights may include access, rectification, erasure, restriction, objection, and data portability. You may also withdraw consent where processing relies on consent. Some requests may be limited by legal obligations, security needs, or the need to keep records connected to your enquiry or enrolment.
